Warranty Registration

We would like to take this opportunity to thank you for your recent order from U.S. Cooler and assist you in registering your new walk-in with our company. Below you will find our 10 year warranty and warranty registration. Please review both and fill out any information required. After filling out, you may print this page for you own records and submit.

If you have any questions, please feel free to contact us at 800-521-2665.

10 Year Panel Warranty: U.S. Cooler, a division of Craig Industries warrants to the original purchaser that the walk-in panels manufactured by the company are free from any defect in material or workmanship under conditions of normal use and service. The obligation of the manufacturer under this warranty shall be limited to repairing or replacing at their option FOB factory, panels of said walk-in which proves defective within ten years from the date of purchase. All hardware carries a standard 1 year warranty.

Refrigeration equipment carries a standard one year factory warranty for compressor and accessories. An extended four year compressor warranty is available as an option. The obligation of the manufacturer under this factory, any part of said refrigeration system which proves defective within one year from the date of purchase.

This warranty is in lieu of all other warranties expressed or implied and does not apply to equipment which has been subject to any accident, alteration, abuse, misuse, or improper installation. This warranty does not include any labor charges for replacement or repair of defective parts.

Warranty Registration

Installation Resources

Customer Service:


Click the following to view U.S. Cooler® Installation Guide. These plans will guide you through the steps of building / assembling your cooler or freezer unit.

U.S. Cooler Installation Manual