U.S. Cooler Terms & Conditions


This agreement shall be an Illinois contract and shall be interpreted and administered for all purposes under the laws of Illinois.


All quotations and acceptances of orders are made with the mutual understanding that the orders are not subject to cancellation unless by mutual written consent.  Care is taken to give reliable descriptions but these are not guaranteed, and prospective buyers are advised to check details.  The shipping date is approximate only and is conditional upon delays, nonperformance occasioned by strikes, fires, or other causes beyond our control.  We reserve the right to correct stenographic errors.  It is understood that there are no conditions or agreements outside of our quotation, which includes these Terms and Conditions by reference, and that all prior conversations, agreements, or representation with reference to its subject matter are superseded.  Additional provisions in documents provided by purchaser must be specifically agreed to in writing by seller.  Otherwise said additions or modifications are deemed void.


A facsimile or email of the signed original of this document, or an emailed or other electronic approval referencing this document specifically (with the correct Quote and Revision number) shall have the same force and effect as a signed original and shall, upon receipt by Craig Industries, Inc., be binding on both parties.


Payment terms-Standard payment terms for established open accounts are net 30 days from date of invoice (not date of arrival of goods): 1.5 % monthly service charge on past due invoices, any collection and legal fees are the responsibility of purchaser if payment is past due.  Parties agree that any lawsuit arising from any transaction between the parties hereto will be under the jurisdiction of the Circuit Court of the Eight Judicial Circuit of Illinois, Adams County.


No installation or job site supervision charges or services are included unless specified on this quotation.


QUOTES ARE VALID FOR 30 DAYS.  After 30 days, prices are subject to change without notice.


All orders will be invoiced on scheduled ship date.  Any stored order must receive manufacturer approval.  Storage charge will be assessed at $20.00 per business day.


No taxes of any kind are included in our quotes.  All prices herein and/or contracts shall be subject to increase without notice, by the amount of any present or future sales or excise tax levied or charged, either by federal, state, or any other tax assessing agency as necessary.  If a valid sales tax certificate is not on file with U.S. Cooler, the dealer will be responsible for taxes.  Taxes are determined based on the ship to state.


F.O.B. Factory. No freight allowed.  All charges for unloading and transportation to job site are at buyer’s expense.


All contracts are contingent upon fire, strike, accidents, and delays in transit or other causes beyond our control.


Changes made after fabrication has begun shall be submitted, in writing, signed by the purchaser.  Purchaser agrees to the cost of any such changes applicable.


Title passes to buyer upon delivery to the carriers unless otherwise indicated.  Safe delivery is the carrier and loss or damage should be noted on delivery receipt and freight bill before acceptance of shipment.  Make claims promptly.  We are willing to assist in collection of claims.


All claims for incorrect products or replacement must be made and settled prior to installation.  All products are inspected before shipment and are guaranteed against defective workmanship or material, subject to our standard warranty.  U.S. Cooler® assumes no liability for expenses or repairs made outside its factory without written authorization.


U.S. Cooler® does not assume responsibility or costs for field changes to its products to meet local or state codes.


All orders resulting from this quotation are subject to acceptance by the factory.  To begin production, factory needs customer’s signed order acknowledgment, approval drawing, and credit approval.


No goods may be returned without factory’s prior written consent. Restocking fees will be applied.


No order may be cancelled without factory’s prior written approval.  Restocking fees will be applied.


U.S. Cooler warrants to the original purchaser that the walk-in panels manufactured by the company are free from any defect in material or workmanship under conditions of normal use and service. The obligation of the manufacturer under this warranty shall be limited to repairing or replacing at their option FOB factory, panels of said walk-in which proves defective within ten years from the date of shipment. All hardware carries a standard one-year warranty. This warranty does not include any labor charges for replacement or repair of defective parts.

Refrigeration equipment carries a standard one-year factory warranty for compressor and accessories. The obligation of the manufacturer under this warranty shall be limited to repairing or replacing at their option FOB factory, any part of said refrigeration system which proves defective within one year from the date of purchase. An extended four-year compressor warranty and a 1st day through 5th year labor warranty are also available as an option.

This warranty is in lieu of all other warranties expressed or implied and does not apply to equipment which has been subject to any accident, alteration, abuse, misuse or improper installation. U.S. Cooler® Company, Inc. expressly disclaims all other warranties expressed or implied. The standard warranty does not include any labor charges for replacement or repair of defective parts. In no event shall U.S. Cooler® be liable for any special, direct or indirect, incidental or consequential damages or for any lost product, lost profits or revenues or other losses or damages caused by lost product or lost profits or revenues, whether for breach of warranty or otherwise. U.S. Cooler’s® warranty does not cover any products installed outside of the continental United States.

For warranty work on your U.S. Cooler® walk-in cooler or freezer, call our Customer Service Department immediately. You will then be advised of the proper procedure to follow. NO warranty work is to be performed without an authorization number, which will be provided by the Customer Service Manager. U.S. Cooler® assumes no responsibility for work performed without an authorization number.

Terms Last Updated:  August 14, 2018